Potter's World

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1. Where can I find out more about Peter Rabbit merchandise?

All our license product are managed by Chorion Ltd on our behalf; please contact them for information on available Peter Rabbit products either by logging onto www.chorion.co.uk or emailing licensing@chorion.co.uk

Tel: +1 212 973 4700
Fax: +1 212 867 4329
Email: licensing@chorion.co.uk

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2. I am a retailer interested in stocking Peter Rabbit merchandise. How do I go about this?

Please contact Chorion Ltd who will put you in touch with relevant suppliers.

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3. Do you have a recommended retailer?

We do not have a recommended retailer but the Peter Rabbit books are available from all good bookshops or online at us.penguingroup.com. Please contact Chorion Ltd for information on merchandise stockists.

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4. I have a query about my online order. Who should I contact?

Please email ecommerce@us.penguingroup.com with your order confirmation number and a member of the team will be in touch.

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5. What do I do if there is something wrong with my book?

We apologise for any errors that occurred during the printing process. For severe defects such as missing pages or improper binding, please return the book to the store where you purchased it and they will replace the copy.

Please note: Penguin cannot replace books purchased from bookshops (as opposed to books purchased from our website). This is because we sell our stock to the bookshops and they are then responsible for dealing with any faulty products in accordance with their own returns policies.

Purchased at us.penguingroup.com

If you are unhappy with any product you purchase on this website for any reason (other than any ebook, which cannot, by reason of its nature, be returned. See the Terms & Conditions of sale for further information), you may return it to us in its original condition within 14 working days and we will provide a full refund. If the reason for the return is the result of our error, or if the item was damaged before it reached you, we will refund the postage costs.

To make a return please email details of the fault to ecommerce@us.penguingroup.com. This email address is specifically dedicated to enquiries concerning books that have been ordered online through us.penguingroup.com.

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6. How can I find out more about the Peter Rabbit publishing programme?

Click here to sign up to the Peter Rabbit newsletter for the latest information and regular updates.

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7. Where can I order the Peter Rabbit stationery?

The Original Peter Rabbit™ dated stationery is available through www.amazon.com

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8. Where can I purchase Peter Rabbit books in the US?

Most good bookshops stock a selection of Peter Rabbit titles however all available books can be ordered through us.penguingroup.com.

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9. Where can I purchase English language Peter Rabbit books outside of the US?

We can deliver to anywhere in the world. Please click here to go to the Peter Rabbit™ Bookshop.

If you are a retailer who wishes to sell Peter Rabbit English language books abroad contact our International Sales Department on insidesales@us.penguingroup.com

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10. Are Peter Rabbit books available in languages other than English?

Yes foreign language editions of the Peter Rabbit books are sold in over 35 countries. Please contact Rights on rights-brandsandlicensing@uk.penguingroup.com for information on whether editions are available in your language.

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11. I would like to use Peter Rabbit images and/or text. Who should I contact for permission?

All Beatrix Potter’s illustrations and tales are owned by Frederick Warne & Co. and cannot be used without permission from the Frederick Warne Rights Department. Please click here to download a permissions form to complete and return to rights-brandsandlicensing@uk.penguingroup.com who will get back to you in due course.

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12. Where can I get more information/valuation of my Peter Rabbit collectable(s)?

Unfortunately we are unable to authenticate and value these ourselves; the best places to contact are either Sotheby's or Christies who both have a drop-in valuation service.

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13. Can you send me information about Beatrix Potter?

We have a biography section on the life of Beatrix Potter where you will find an overview on the author of the Original Peter Rabbit Books™. tmPlease click here. If you would like more detail, we have several books on her life and art available to order from us.penguingroup.com., Click here to be taken through to place an order.

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14. How do I apply for a job or work experience at Warne?

Careers

Penguin Group (USA) has facilities in five locations in the United States. The corporate headquarters, located in New York, NY develops, produces, illustrates, markets, and sells our books. The East Rutherford, NJ location handles order processing and customer service. The Alpha and BradyGames divisions are located in Indianapolis, IN. The warehouse in Kirkwood, NY distributes hardcover and children's books, and the warehouse in Pittston, PA distributes mass-market paperbacks and trade paperbacks.

Penguin seeks a diverse workforce that reflects our customers and community. We consider candidates from a variety of academic and professional backgrounds to fill positions in business areas ranging from design and production to marketing and sales, across a wide range of imprints.

Full-time employees are eligible for our comprehensive benefits program. Benefits may include medical, dental, vision, life and long-term disability insurance, health and dependent care reimbursement accounts, as well as 401(k) and Employee Stock Purchase plans.

Are you interested in working for Penguin Group (USA)? Click here to view our job openings.

Internship Program

Penguin Group (USA) offers paid internship opportunities in various business areas such as contracts, editorial, graphic design, managing editorial, marketing, production, publicity, sales, subsidiary rights, and operations. In its January 2006 issue, Seventeen Magazine recognized Penguin as one of the 17 best internships in the country!

The internship program consists of three 10-week long sessions. During the spring and fall, interns work 14 hours per week. During the summer, interns work 28 hours per week.

A series of lunch events are planned for summer interns. Brown Bag lunches give interns the opportunity to learn about different departments, and group lunches are designed to allow interns to network with each other as well as employees across the company.

Semester	Application Deadline
Spring	1/15
Summer	2/28
Fall	8/15

If you would like to apply for an internship, click here or mail your resume and cover letter to:

Penguin Group (USA)
Human Resources Department
Attn: Internship Coordinator
375 Hudson Street
New York, NY 10014

Please indicate the semester and business area(s) you are applying for in your cover letter.

Penguin Group (USA) values the array of talents and perspectives that a diverse workforce brings. We are an Equal Opportunity Employer.

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15. I have written a children's book and would like to get it published. Can I send it to you?

Unfortunately, we are unable to accept any unsolicited manuscripts or synopses and cannot enter into correspondence about unpublished work. Please click here for advice on how to go about getting into print.

We wish you the best of luck and hope you are successful in placing your work.

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